Travis Sewilo
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Articles
Recent activity by Travis Sewilo-
Standard PPE for EMT
As industry experts, here are key pieces of PPE all EMT personnel should be utilizing regularly or at all times: Safety Glasses Gloves N95 Masks Water proof non-slip boots Heavy duty cargo pants ...
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What makes up bunker gear/turnouts?
Bunker gear (also known as turnout gear, fire kit and incident gear) is the personal protective equipment (PPE) used by firefighters. The term can refer, depending on the context, to just the trous...
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Is a Combination Tool right for you?
Combi vs. Dedicated Spreader/Cutter Combi tools are a very valid option depending on your fire department. If you are a new department and/or funds are limited, this may be a good option. With pric...
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How to Turn On Hydraulics
So you need to use the hydraulic tools like the jaws of life (spreader or cutter)? No problem, the process to use this once you pull up to a scene is simple and all steps are done right from the dr...
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Do you service tools and gear or just vehicles?
We absolutely service emergency tools and protective gear along with fire trucks, ambulances, etc!
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How do I look up information for my specific vehicle?
Check out the "Vehicles" category for help regarding specific vehicles we service.
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How do I schedule service for my vehicle?
Simple! All you have to do is send us an email, send us a message on social media, or give us a call to schedule service. Place make sure to let us know what service you are needing done when makin...
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How to Start Vehicle
Starting R1 (Rescue 1) is almost easier than starting a car, there are just a couple of things you need to be aware of. Get in vehicles driver seat using three points of contact and secure seat be...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...